Contact Us

Hello.

Using the contact us form below is the quickest and best way to get in touch with us. We check emails often and reply fast. It’s one of the things we do brilliantly well. We’ll get back to you in less than 24 hours.

Please make sure we have the correct email address for you, otherwise the reply we send won’t get to you.

When you use the contact us form you’ll get an automatic reply to confirm we’ve received your query. Adding hello@joymcmillanglass.co.uk to your contacts list should help ensure our emails reach you.

Have we already answered your question? You’ll find answers to commonly asked questions on the FAQs page. There’s more detail about shipping, refunds and how we do things on the information page.

Prefer to speak to us by phone?  Fill in the contact form and ask us to call you back. We’ll need your phone number too (obvious but easy to miss). 

We return calls between 10 and 4 Monday to Friday. If there's a time which works best for you let us know.

Why can’t you just call and speak to us? When we’re working we don’t have phones switched on – hot glass and distractions are a bad combination that we like to avoid.